What Data We Collect and Why We Collect It
When you create an account, we collect the details you submit — name, email address, mobile number and date of birth. When you fund your account through Touch 'n Go eWallet, Boost or GrabPay, our payment processor records the transaction reference and wallet identifier so we
-
1
can reconcile your deposit and credit your account correctly. We do not store your full wallet credentials or PIN on our servers. We also collect device and session data — IP address, browser type, operating system — to detect unusual login behaviour and to keep your
-
2
account accessible only to you. Players in Kota Bharu and across Malaysia who access the platform via mobile generate the same category of session data as desktop visitors; device type does not change what we collect. Usage data, such as which sections of the platform you
-
3
visit, helps us understand how the lobby is navigated and whether account steps are clear. We retain personal data only for as long as it is needed to deliver the service, meet our record-keeping obligations, or resolve any dispute you raise. Data handling is subject to
-
4
applicable local law, and our practices apply where local law permits us to operate.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.